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I came across this video showing some interesting interface elements for navigating through ebooks:

I have been a big fan of ebooks from back in the Rocket eBook days (Anybody remember this device?), and am really excited that the publishing industry seems to have finally reached the tipping point with going to digital. It’s clear that refinements like these will simply accelerate the ebook adoption process, and I love seeing innovation like this taking place in this space.

My current e-reader of choice is the iPad Kindle app. Amazon’s development and continued support of the Kindle has been the critical factor in getting the ebook marketplace to this point. Of course, Apple’s announcement of iBooks Author last week is a sign that things are starting to heat up here and I’m excited about that as well. Clearly, the future is still up for grabs, and there is no shortage of opportunity for creative minds to evolve and shape this space moving forward.

Kudos to the folks at KAIST Institute of Information Technology Convergence that developed this – it is really well done.

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Microsoft has always been able to pull together great demos of pre-released products. Unfortunately, many of the most exiting features from those demos never seem to make it into the released versions of their products. Here is the most recent demo of their upcoming Windows 8 release for CES 2012:

‘Over promising’ isn’t something Microsoft can have happen with the release of Windows 8. Microsoft is playing catch-up on a lot of fronts – especially in the mobile arena – and needs to seriously ‘over deliver’ if they have a chance of grabbing some market share. With Windows 8 not slated to come out until the later half of 2012, there will be a lot of innovation that takes place on both the Android and iOS platforms before it arrives. What they offer will need to standup to comparison with both of these established players on every front: interface, features, stability, and applications.

Not an easy task by any measure.

Microsoft will also have a very small window to make headway and establish credibility in the tablet space. Apple will probably be releasing their iPad 4 (two full generations of the tablet from what is available today) in the beginning of 2013 – grabbing the media spotlight with rumors long before it eventually rolls out.

If what they are demoing here can make it on to lightweight tablets devices with true ‘all day’ battery life and price points starting at or below $500, they have a chance of success – especially if they can leverage their Office franchise as a differentiator.

If instead it turns out to be a bloated OS running on $1000 hardware with a laptop level battery life, they will be dead on arrival.

At this point, my money isn’t on Microsoft.

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Samsung just introduced their ‘Transparent LCD Smart Window’ technology at this years CES, and I am really excitedby the potential of it. Here is a video of it in action:

In the same way that the touch experience ended up being different when moving from the iPhone to the iPad, touch on a ‘window’ scale also has it’s own unique attributes. The ‘blinds’ demonstration is a perfect example of the types of applications that could work at this scale. I could see this technology being equally at home in conference rooms, office spaces, or home settings – or even built into counter-tops or coffee tables.

In store settings, it could become an advertiser’s dream, with shop windows and display cases providing up to the second information about special offers, availability, or complimentary products. If that could be matched with personalization from a nearby smartphone, targeted retailing could move in an exciting new direction.

I could also see this become a foundation for augmented reality applications. Imagine a 24″x24″ panel of this that someone could look through as they work on something complex, with technical details overlaying what they are seeing. Combine that with Siri like capabilities for interaction, and you could have a killer commercial tool.

I’m excited to see touch moving beyond phones and tablets, and believe that both the scale and transparency offered by this type of technology can really open the door to a whole new class of applications and innovative uses.

Samsung claims that it will be shipping ‘soon’ – so hopefully we won’t have too much longer to wait.

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My knees are in pretty bad shape. In fact, every doctor I’ve worked with over the past 10 years has told me that the only real fix available to me is to have them replaced.

But they always give me this recommendation with the qualifier “at some point” tacked on to it. Despite the difficulties my current condition entails, all of them believe I’m about 10 years too young to have the procedure done now. So instead, as a half step to delay the inevitable, I had knee surgery again last week (my 6th knee operation over the past 15 years) to try and provide some temporary measure of relief.

My reason for sharing this with you isn’t a play for sympathy. What I find so interesting here is the justification doctors have for wanting me to wait. There is no doubt that I would benefit from having this procedure done today. Their reticence instead boils down to a conservative view of the future:

The mechanical technology that goes into a knee replacement will only last 25-30 years, and the surgical techniques for the procedure are sufficiently invasive that they would rather not do it a second time.

I grew up during the 1960′s, when science established itself as the engine of progress and shaped my view of an unbounded future. With this as motivation, I have spent my entire post-gratuate career developing and commericalizing new technologies in a series of startups, seeing entire industries reinvented and new ones created in ways no one imagined previously.

In these types of creative environments, decisions aren’t made based on what you know can be done today – to do that would marginalize progress. Instead, they are based on what you ‘believe’ you’ll be able to do at a given point in the future. Innovation isn’t simply a happy upside surprise that occasionally interrupts an otherwise slow, predictable march forward. It is the ephemeral, yet paradoxically substantial, foundation that every significant thing you accomplish will ultimately be built upon. Innovation happens through strength of will and the conviction that you can accomplish whatever you set your mind to – even if the necessary details aren’t clear when you begin.

With this as context, having doctors defer taking beneficial steps today based on concerns about limitations that may exist a quarter century into the future seems counter intuitive to me. Believing in innovation isn’t a ticket to be reckless, and I do understand that there are risks involved. That said, it should give us the confidence to move forward with things we see as reasonable, even if we currently lack the clarity of detail we will need at some point in the future to execute on it.

To me, that is what believing in innovation is all about.

I do appreciate that doctors need to balance a range of medical, legal, and business factors that are all significant elements of these types of decisions. My comments here are really meant as a more general call for us to recapture that fundamental belief in our ability to solve the challenges we face and to the capture the opportunities we have in front of us – even when they initially seem overwhelming. We need to view risk in our society less as a yoke of uncertainty that we should avoid, and more as a liberating force of possibility that we should embrace.

This belief is an essential component of building an innovative culture. And it’s what makes America a beacon for so many people throughout the world.

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My son recently took the PSAT exam, the first of the many standardized tests he will need to take as part of the acceptance process we have in place for admission to colleges and universities. He is still a sophomore, so this was really just a practice run for process that will kick in to high gear for him next year. There is a whole industry that has built up around taking these exams, with preparatory schools, private coaches and tutors offering students the ‘skills’ they need to score well on these exams.

Performing well on these tests is – in large part – a mater of practice and repetition. The questions have known formats on specific foundational material, with clear strategies on the best ways to approach selecting answers and optimizing guesses. The goal of all of this preparation is to avoid surprises and be able to instinctively play back the most appropriate approach for every type of question on an exam.

And this is really unfortunate…

Finding solutions to the most challenging problems we have will require people that can think creatively, identify previously unseen relationships, and suggest and tear down new models of innovation in a continuous cycle of refinement. We don’t need a generation of graduates who can play back solutions from the past note-for-note. We need people that can improvise on the past, seeing our present world through a different lens, and creating new and astonishing things to take us places we’ve never been before. We need people that are passionate about the course they want to pursue in their lives, and are looking for an opportunity to accomplish something meaningful.

And that has little correlation to being a well trained test taker.

In fairness, most Universities do consider a broader range of criteria in selecting candidates for admission beyond standardized test scores. That said, these “other factors” are now being prepped for in similar ways to the more structured testing models. Many parents are starting to build their children’s “college resumes” while they are still in grade school, making sure their kids are involved in those socially responsible projects and extra-curricular activities they think will help them stand-out on their applications. They bring in coaches for help with writing the necessary essays and handling any interviews as the application process kicks off – in addition to standardized test preparation. All of this is being done to create the most effective packaging of an applicant, regardless of their underlying interests, motivations, or abilities. Everything becomes subservient to just getting that acceptance letter.

With all of that in mind, it is unfortunate that colleges place so much emphasis on these types of screening methods for determining admissions. I simply don’t believe that the current approach can really identify those applicants with highest potential for success – the ones that can most benefit from the opportunities top tier universities can provide.

But with everyone trying to game the system to get a leg up, I not sure that there is any easy fix here. Perhaps the process needs to be less predictable, forcing applications to navigate off script and show how well they can think on their feet. Or maybe it needs to take place over a longer period of time, allowing continuous engagement with students throughout their high school years. This could help Universities see past any well-constructed artifices and really get to know the students that would like to go there.

While I am not optimistic that things will change any time soon, I think it would benefit us to start a discussion around this topic as part of the current national debate we are having about the future of our educational system. We need to find better ways to identify and nurture those individuals with the real potential to impact the fields they are passionate about.

If admission to our advanced educational institutions simply becomes a ticket to making a lot of money, we will end up squandering the true potential of a whole generation.

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In any ecosystem, there is a natural resistance to change. From simple familiarity to structural interdependencies, many elements converge to support the existence of the status quo. That doesn’t mean that the status quo is ideal or even good – simply that the cost of changing out of that state is more expensive in some aggregate way than the cost of remaining there.

This ‘cost of change’ creates a form of static friction in the system, allowing it to continue in it’s current state even when pressure for change exists. But like at the fault lines that define the boundaries between the continental plates of our planet, this pressure for change will continue to build up until it reaches a level that can no longer be resisted. When that point arrives, the built up pressure gets released in a single, significant shift (an ‘earthquake’ event) that ushers in change – producing a period of instability as the system searches for a new state of equilibrium. This is an unavoidable process in any dynamic, living environment – be it economies, technologies, political systems, or even cultures.

And for those that need to go through these shifts, it can be very scary and painful.

I’ve been thinking about all of this in the context of two key forces that exist in most ecosystems – regulation and innovation. Regulation is typically put in place to ‘raise the cost’ of the system moving in certain directions. Innovation, by contrast, attempts to ‘lower the cost’ of the system in moving in certain directions. While both of them try to influence what the system should look like in a future state, they are fundamentally different in nature and intent.

Regulation can take two forms – proscriptions and mandates. Regulatory proscriptions artificially raise the cost of certain actions through the implementation of penalties. For example, fines can be imposed, businesses licenses revoked, taxes levied, or even people locked up if they try to do certain things that are no longer ‘allowed’. Regulatory mandates can impose similar penalties if certain specific actions are NOT taken, forcing activity to take place that would otherwise not happen on it’s own. Sometime, regulatory mandates will eschew penalties to take the form of incentives – rewarding certain actions by artificially lowering the cost of the system moving in a particular direction.

The whole premise for creating regulations is a belief that we can understand enough about a desired future state to formulate an optimal plan to get there. Because of this, the broader or more far reaching a regulation is, the harder it will be to get right. The more complex an ecosystem is, the harder it will be to change or influence predictably.

What makes innovation different from regulation is that the innovator, unlike the regulator, doesn’t get to impose their view of the ‘best future’ path on the system they operate in. Instead, they need to offer something new and compelling enough that it can lure people away from the status quo. They constantly need to compete with other visions of the future – other potential options that are being offered. This forces them to continuously adapt and improve what they offer, or to drop out of the ‘selection process’.

In an innovation driven system, bad ideas don’t last long. The costs and the benefits of every path tend to be exposed early, and choices made at one point can constantly be reassesed against new alternatives being offered and adjustments made. Nothing is ‘locked in’, lending an efficiency to the process that biases it to positive outcomes.

Regulation, on the other hand, doesn’t provide anywhere near the same clarity. Since regulations aren’t about choices, their benefits can only be measured against the hypothetical end state they were implemented to avoid (‘Millions would have lost their jobs if we hadn’t done XYZ…”). There isn’t an actual alternative path their effectiveness can be measured against, allowing regulators justify them against theoretical extrapolations of past conditions that normally assume nothing else in the system would have changed to provide a different, better outcome. The only time a regulation typically gets challenged is when the damage it does – the only real measurable cost of a regulation – clearly outweighs the perceived benefits of keeping it in place. This biases regulation to negative outcomes.

My point here isn’t that all regulation is bad and all innovation is good – just that it is easier to identify and correct bad innovations than it is to identify and correct bad regulations. Innovations need to prove they are better before being adopted, and are constantly challenged by new ideas moving forward. Once passed, regulations are not normally challenged, and usually need to reach a point where they are demonstrably bad before being thrown out.

This means that regulations tend to create a status quo that is highly resistant to change, making the inevitable dislocations extremely painful when they finally arrive. Innovations tend to reduce the strength of the status quo, allowing change to happen on a more continual, ‘just in time’ basis.

Both have their place, but I strongly believe we need to be looking to innovation as the defining component of our path to a better future.

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FOCUS…

It’s one of the things that can give small startups an edge when they compete against bigger companies. And while focus on an aggregate corporate level is definitely an important piece of this, the real ‘force multiplier’ I’m thinking about here is the focus that takes place on an individual level.

Startups tend to be driven by survival. They don’t take their own existence for granted. Every individual in a startup recognizes that they play a role in their company’s ultimate success (or failure). More importantly, they also understand where in the company they need to focus their abilities – the specific things they need to concentrate their efforts on – to help make the overall mission a success.

In contrast, large organizations simply take their existence as a given. The company is perceived to exist independent and decoupled from the day to day actions of its employees. Most people there don’t feel any direct connection between their own personal efforts and the success of the overall business. They operate in a complex ecosystem where success or failure is hard to associate with any specific cause and effect – much less with the actions of any specific individuals.

Lacking any meaningful link to the overall well being of their organization, most people – on both the individual and group level – begin to focus more on their own parochial success within the larger organizational structure. Engagement is no longer around what is best for the company in the context of the overall market and opportunity. It is now around what is best for me as an individual in the context of the overall company.

Unfortunately, this is a completely rational way for people to act given that type of environment. Motivated people feel the need to compete and win. Absent a way to realize that in the market, it is only logical for this competitive need to transfer inward to their peers within the company.

This is why strong political climates seem to exist at most large companies. Walls get put up, allies and competitors begin forming, and compromises start to abound. Organizational maps end looking more geopolitical than operational, and decision making starts to take that in to account. Ultimately, their size advantages end up getting erased by in-fighting and inefficiencies, creating huge distractions to everyone simply trying to get the job done.

And it ends up getting reflected in what they are able to produce.

This is also why so many small companies seem able to out innovate and out execute much larger competitors. Its focus that gives them that power.

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I find Sir Ken Robinson a breath of fresh air on the whole topic of educating the next generation. He is able to move beyond the narrow debates taking place in political circles to challenge the entire premise of our current educational structure. If you haven’t heard of him before, he is one of the thinkers you should have on your radar.

Here is an excellent animation done on top of one of his talks.

If the future of education is at all interesting to you, its worth your time to watch this.

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A friend of mine sent me this picture of a math problem and it’s solution:

I though it was a great (and very funny) example of giving someone what they are asking for instead of what they really want.

Sadly, this happens quite a lot in the technology space. People often ask for something to be added or changed in a device or program with only a superficial understanding of the implications of their request. As engineers or designers, the challenge for us is to not simply come back to them with the “Here it is” solution, but to understand the context of their request and try to give them what they really want.

And that requires real engagement and iteration:

  • What problem are they REALLY trying to solve with a given request?
  • What will different solutions cost them in terms of complexity and usability?
  • How should it work across the different platforms they may want to use it on?
  • Is this a unique requirement or something that needs broader feedback?

All of this is as much a part of engineering a solution as any of the technical details needed to implement it. Without having a deep understanding of both their goals and their workflow, delivering a truly successful solution to a client will be nearly impossible. Engineering is ultimately about solving problems without creating too many new ones. And that involves more than just an understanding of technology.

Like doctors who have taken the Hippocratic Oath, our first duty to the people we try to help should be “Do no harm.”

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For those who have wondered, I am still here and alive…

The past four months have been incredibly busy for me. I have been consumed by a project at work, and barely seem to have enough free cycles for sleep anymore.

One of the things that has suffered with all of this is my blogging. I have been MIA for the last couple of months, and only did a few posts in the months before.

I really want to thank all of you for sticking with me during this unplanned hiatus. I am starting to see the light at the end of the tunnel, and hope that I can resume regular blogging soon.

I miss it tremendously.

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